Contact Us - Frequently Asked Questions

Question 1

Does PolicyPath sell insurance or provide quotes?

Accepted Answer

No. PolicyPath is an educational resource only. We don't sell insurance policies, provide personalized quotes, or act as brokers. For purchasing insurance, contact licensed agents in your state or visit official marketplaces like Healthcare.gov.

Question 2

Can PolicyPath recommend a specific insurance policy for me?

Accepted Answer

No, we can't provide personalized advice. Our content offers general educational information to help you understand your options, but your specific situation requires consultation with a licensed insurance professional who can assess your individual needs.

Question 3

How do I report an error or outdated information on PolicyPath?

Accepted Answer

We appreciate error reports! If you find inaccurate or outdated information, please reach out through our contact form with details about the page and the correction needed. We review and update content regularly.

Question 4

Where can I get help with an insurance claim or dispute?

Accepted Answer

For claims issues, contact your insurance company directly first. If unresolved, file a complaint with your state's insurance department—they regulate insurers and can investigate. Our state guides include links to each state's insurance department.

Question 5

How do I find a licensed insurance agent in my area?

Accepted Answer

For health insurance, visit Healthcare.gov or your state's marketplace. For other insurance types, search for licensed agents through your state's insurance department website, or ask friends and family for referrals. Always verify an agent's license before working with them.